About the role
We are seeking a proactive, people-focused Assistant Security Operations Manager to support the leadership of a 24/7 security operation protecting students, staff, visitors, and the wider University estate.
Reporting to the Security Operations Manager, you will help lead operational teams to deliver a responsive, high-quality, and customer-focused security service.
This is a permanent, full-time role (36.5 hours per week, 5 out of 7 days), with participation in an on-call rota approximately one week in three. An additional allowance is payable for on-call duties.
Key Responsibilities
Lead and supervise security teams and shift supervisors in delivering 24/7 operations
Manage daily operations including staffing, resource deployment, and rota coordination
Act as initial ground commander during emergencies and critical incidents, including escalation and liaison with emergency services
Oversee incident management systems, ensuring accurate reporting, investigations, and evidence handling (CCTV and statements)
Support safeguarding, welfare incidents, and major university events (e.g. Open Days, Graduations, protests)
Ensure compliance with University policies and statutory requirements, and support staff performance, training, and development
Act as deputy for the Security Operations Manager when required
Special Conditions
Occasional out-of-hours work due to incidents or major events
On-call duties approximately one week in three, with additional payment
Overtime for critical incidents or planned events compensated via TOIL
About You
You will:
Have experience in security operations with supervisory responsibility
Be confident managing incidents in high-pressure environments
Be calm, decisive, and able to take control in emergencies
Have experience managing staff performance and operational issues
Be strong in communication, report writing, and incident documentation
Understand investigations, evidence handling, and basic legal principles
Be organised with strong planning and resource management skills
Build effective working relationships with staff and partners
Hold (or be willing to obtain) an SIA Door Supervisor licence
Hold a full UK driving licence and be willing to work on-call
Further information
The appointment will be made subject to a Basic Disclosure & Barring Service (DBS) check being obtained.
For an informal discussion about the role, please contact Mike Porter, Head of Security Services on mjp58@bath.ac.uk. However please ensure that you submit your application through the university website.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.