35 hours per week (full time position)

37 days’ annual leave (including bank holidays)

Hybrid working – minimum of 3 days in office

About the role

Kent Students’ Union is looking for a Technical Operations Manager to manage and deliver IT and technical services across our organisation.

This is a unique opportunity to work in a fast-paced, student-led environment, supporting a wide range of systems and services—from core IT infrastructure and digital platforms to live events, venues and commercial outlets.

Key responsibilities

• Manage and deliver the day-to-day operation of IT and Technical Services
• Oversee IT infrastructure, systems, networks and security
• Manage suppliers, contractors and technical services
• Oversee technical delivery for events, venues and AV systems
• Deliver technical projects and system improvements
• Line manage staff and coordinate team delivery

What we’re looking for

• Experience in IT or technical service delivery
• Experience managing people, suppliers or projects
• Strong understanding of IT systems, infrastructure and support
• Ability to work across a broad range of technologies (IT, AV, EPOS, events)
• Strong problem-solving and organisational skills

About us

Kent Students’ Union supports students at the University of Kent through a wide range of services, including student groups, support services, student voice, venues, retail, events and digital platforms. Technology plays a key role in delivering these services and enhancing the student experience.

Apply

To apply, please click the 'Apply' button above.