Location: The Francis Crick Institute, London

Short summary

We are seeking a highly organised and collaborative Exhibitions Project Manager & Gallery Operations Manager to help deliver engaging public cultural experiences at the Francis Crick Institute. This hybrid role combines the day-to-day management of a busy gallery and exhibition café with project management support for an ambitious exhibitions programme.

You will help ensure the gallery is welcoming, inclusive, and safe, supporting a high-quality visitor experience and coordinating closely with internal teams and partners to maintain smooth daily operations. Strong communication and collaboration skills are essential, as you will help align priorities and resolve operational challenges across multiple stakeholders.

Alongside gallery operations, you will support exhibition projects through hands-on coordination and administration. Responsibilities include managing schedules, tracking budgets, preparing reports and presentations, supporting contract administration, processing invoices, and maintaining accurate project records. You will help ensure projects stay organised, efficient, and on track against key milestones and deadlines.

Key Responsibilities 

Exhibition project management

• Project manage the development and delivery of exhibitions through all stages, from scoping through to project initiation, design, installation, public use, and de-installation.
• Develop and manage project programmes, ensuring work packages are clearly defined, assigned and delivered.
• Manage calendars to coordinate project meetings and/or reviews with stakeholders. 

Gallery operations

• Oversee day-to-day gallery and gallery host management, ensuring a welcoming and inclusive visitor experience.
• Monitor exhibition stock and exhibits, gallery and café equipment, ensuring and inventories are up to date and any non-functional elements are repaired / replaced when necessary.
• Lead on exhibition and gallery storage management, conducting regular audits and rationalisation to ensure efficient organisation and/or responsible disposal of equipment and materials.

About you

You will have:

• Demonstrable experience of project managing exhibitions in a cultural organisation (museum, gallery, heritage, arts, science or discovery centres) of any size
• Demonstrable experience of use of standard project management processes, controls and documentation on any project
• Demonstrable experience of fiscal management, covering budget management, financial tracking, procurement and cost control.
• Demonstrable experience of commissioning and working with a wide variety of creative contractors, such as designers, interactive developers and media producers.
• Demonstrable knowledge or experience of visitor experience and visitor-facing operations.

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.

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