We're looking for a Data Insight Officer to help shape how Student Services uses insight to support student engagement, attendance, and wellbeing. This is a key role, working across multiple services, providing high‑quality analysis that helps leaders understand what's working, where support is needed, and how we can continually improve our offer to students.

This role is well suited to someone who enjoys translating complex data into clear, meaningful insight — and who wants their work to have a tangible, positive impact.

This is a two-year, fixed term post.

About the role

Based within the Student Services Operations team, you will:

• Plan, design, and build a suite of core management reports using Power BI, enabling consistent, meaningful insight across Student Services.
• Analyse complex datasets to produce clear statistical reports and management information, delivering a planned programme of reporting for the Student Services leadership team.
• Produce and present insightful analysis of Student Services data to a wide range of stakeholders across the University, translating data into clear messages and recommendations.
• Contribute to systems and service improvement projects, taking the lead on smaller‑scale projects where appropriate.

This is a varied and impactful role, offering the opportunity to influence decision-making and improve outcomes for students across the University.

About you

We're looking for someone who combines strong technical skills with the ability to communicate insight clearly and confidently.

You will have:

• Excellent data and analytical skills, with practical experience of Power BI, report writing, and data visualisation.
• Experience of interpreting data, drawing evidence‑based conclusions, and making recommendations to senior stakeholders.
• Strong stakeholder management skills, with the ability to work collaboratively and deliver to agreed specifications and timescales.

About Student Services

The Student Services Directorate delivers high‑quality, student‑focused support that enables our students to achieve their full potential. We put students at the heart of everything we do, supporting wellbeing and ensuring timely access to professional services.

Our services include:

• Academic and Study Skills
• Counselling, Mental Health and Wellbeing
• Inclusion and Disability
• Sport
• Student Engagement
• Student Financial Support
• Student Welfare and Pastoral Support

How to apply

Please submit:

• A CV, and
• A detailed covering letter explaining how you meet the criteria set out in the Person Specification, with clear evidence drawn from your experience.

Shortlisting will be based on the information provided in your covering letter.

For an informal discussion about the role, please contact: Caroline Colfer, Head of Operations and Evaluation, Student Services, c.colfer@mmu.ac.uk.

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.      

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.      

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.      

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.  

This vacancy is expected to attract a high volume of applications. Therefore, under the Disability Confident Scheme, only disabled people who apply under the scheme and best meet the essential criteria will be offered an interview.